what to expect

Counselling is working out personal problems with the help of a trained professional. The counsellor helps you to resolve your problems in a positive way by helping you to clarify the issues, explore options, develop strategies and increase self-awareness. The overall aim of counselling is to provide an opportunity for you to work towards living in a more satisfying and resourceful way.

The first session will help you to decide whether the counsellor is the right one for you. Questions to ask yourself include:

  • Do I feel comfortable?

  • Am I able to talk freely about deeply personal thoughts and emotions?

  • Is the counsellor paying attention to me?

  • Do I feel they understand and respect me?


Counselling or psychotherapy?

Counselling usually refers to short-term treatment for a particular problem. Psychotherapy usually refers to longer-term treatment for complex issues that are having a negative effect on a person’s life. There can be a lot of overlap between the two approaches, depending on the needs of the person.

Everything you discuss with the counsellor is confidential, except in a small number of specific cases, such as where the counsellor is required by law to report a crime or risk of harm.